Latest Version
4.6.17 Safe to install
4.6.17 Safe to install
Phonedo is a platform that facilitates connections between businesses and agents, aiming to streamline operational efficiency. It can be likened to a call center application designed to benefit both businesses and call agents.
Overview
Phonedo is a Freeware software in the category Business developed by R. Phonedo Call Centers Ltd..
The latest version of Phonedo is 4.6.17, released on 06/10/2024. It was initially added to our database on 06/10/2024.
Phonedo runs on the following operating systems: iOS.
Users of Phonedo gave it a rating of 3 out of 5 stars.
Pros
- User-friendly interface that simplifies call center management
- Scalable solution suitable for businesses of various sizes
- Offers CRM integration which helps in tracking customer interactions
- Advanced reporting and analytics features to monitor performance
- Cloud-based, allowing access from anywhere with an internet connection
- Supports multi-channel communication including voice, chat, and email.
- Regular updates and feature enhancements keep the software relevant.
Cons
- Potentially high costs for small businesses depending on plan selection
- Learning curve for users who are not tech-savvy
- Customer support may have varying response times
- Some users report occasional software glitches or bugs
- Limited customization options compared to some competitors
- Dependence on internet connectivity means outages could disrupt service.
- Initial setup can be time-consuming and complex.
Screenshots (Click to view larger)
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