Phonedo 4.6.17

R. Phonedo Call Centers Ltd. – Freeware – iOS
out of 10 votes

Phonedo is a platform that facilitates connections between businesses and agents, aiming to streamline operational efficiency. It can be likened to a call center application designed to benefit both businesses and call agents.

Overview

Phonedo is a Freeware software in the category Business developed by R. Phonedo Call Centers Ltd..

The latest version of Phonedo is 4.6.17, released on 06/10/2024. It was initially added to our database on 06/10/2024.

Phonedo runs on the following operating systems: iOS.

Users of Phonedo gave it a rating of 3 out of 5 stars.

Pros

User-friendly interface that simplifies call center management
Scalable solution suitable for businesses of various sizes
Offers CRM integration which helps in tracking customer interactions
Advanced reporting and analytics features to monitor performance
Cloud-based, allowing access from anywhere with an internet connection
Supports multi-channel communication including voice, chat, and email.
Regular updates and feature enhancements keep the software relevant.

Cons

Potentially high costs for small businesses depending on plan selection
Learning curve for users who are not tech-savvy
Customer support may have varying response times
Some users report occasional software glitches or bugs
Limited customization options compared to some competitors
Dependence on internet connectivity means outages could disrupt service.
Initial setup can be time-consuming and complex.

Screenshots (Click to view larger)

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